Privacy Policy

Effective Date: 12/02/2024
Website: pkklltd.com

1. Introduction

At PKKL LIMITED, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services.

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, address.
Event Details: Event type, number of guests, date/time, venue.
Payment Information: Only if applicable for deposits or bookings (processed via secure third-party platforms).
Website Usage Data: IP address, browser type, pages visited, time spent on the site (via cookies or analytics tools).
Communication Records: Any messages or inquiries you send through our forms or email.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide quotes.
To process bookings and manage your catering event.
To send service-related communications (confirmations, updates, invoices)
To improve our website and user experience.
For marketing purposes (if you opt in to newsletters or promotions).
To comply with legal obligations.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following circumstances:

With trusted third-party service providers (e.g., payment processors, email marketing platforms).
With staff or partners directly involved in delivering your catering services.
When required by law or legal process.

5. Cookies & Analytics

Our website uses cookies and similar tracking technologies to enhance your experience and analyze site traffic. You can adjust your browser settings to refuse cookies if you prefer.

We may also use third-party tools such as Google Analytics to track anonymized website activity for performance insights.

6. Data Security

We implement reasonable security measures to protect your personal information. However, please be aware that no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

Access or update your personal data.
Request deletion of your data (subject to legal and service obligations).
Opt out of marketing emails at any time by clicking “unsubscribe” in any promotional email.

To make a request, contact us at: support@pkklltd.com

8. Links to Third-Party Sites

Our website may contain links to other websites (e.g., Instagram, payment gateways). We are not responsible for the content or privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: admin@pkklltd.com
📞 Phone: 07760419328
📍 Address: 45 St. Michaels Avenue, Wembley, England, HA9 6SD